4 Front Car Sales

Bought a BMW with an new MOT, got a puncture 3 weeks later and went to get it fixed. The tyre shop told me it also needed 3 tyres as the wires were hanging out on the insides.

Contacted Forfront who said “ you could of been ragging the car for the last few weeks so it’s hard to prove” I’m nearly 60 and had to ask someone what ragging is. I’m not the type of person to take this further but would NEVER go back or recommend, stay away from people like this.

So checking ebay and come across lots of BMW's being sold by eltham4frontcarsales, prices just under market value for the millage and age. I now investigate all cars after being stung before and can say after checking multiple cars they have for sale, they have all been clocked, they make sure the clocking is not lower than the year before but how can multiple cars have only done under 70 miles in a year.

There are legitimate reasons for say possible one car but I am now checking the 5th car on their site entering the reg into the vosa mot history check comparing pictures of the millage on the dash and they have slipped up on some of these. one car listed at the moment has 48,534 on the current MOT carried out in February 2017, the previous MOT in 2016 was 48,512, so this car has had to be driven by the previous owner from the garage that carried out the test in 2016 to home and never used the car until they drove it to sale to 4 front cars. So you maybe thinking there could be a reason but then looking at the pictures of this lovely BMW one shows the dash showing a slightly lower millage than the MOT this year 48,529 - alarm bells going off if not search another car they have for sale and you will see a pattern appearing they like to have them clocked back to under 70 miles from the last MOT the year before. I will not be purchasing one from them and will keep looking, I have no reason to lie about this and want anyone reading this and thinking of buying from them to do a lot of investigations as all your going to get is a car that is not as good buy as you think.

I said further up I got stung once before on a BMW and lucky for me the cowboy that had it clocked must have got the worst person ever to do it as though the clock was changed once hooked up to a pc with software freely available - I could read the error log file showing a difference in Millage. I contacted one of the websites that show online to get a car clocked and asked for the millage to be increased, a few thought I was taking the P!ss but one guy listened to my situation and I met him on a car park of a derelict pub, 10 minutes later millage corrected to slightly over the error log reporting and cost 70.

So it does not cost much at all and the guy advised he normally does full garage forecourts and depending on the amount of cars he will reduce the price to 25 if he has 20+ cars to do in a day, he was very honest (apart from his chosen career) and I was the first person he had ever had asked to increase the millage back to what it should be. So I would avoid this place like the plague

I purchased a second hand vehicle from 4 Front Car Sales Ltd (Haywards Heath). Within 2 weeks several mechanical problems became apparent.

When contacting them they appeared helpful and agreed to carry out the works under the warranty. After having to leave the vehicle with them for 3 days, one problem was still not fixed, but I had to collect it as I rely on my vehicle for work and was not given a courtesy car when I requested one. The next week due to a burst tyre at the roadside I found out that the spare tyre they had given me with the vehicle was completely the wrong size, for the wrong model. Leaving me stranded.

Within 4 months, the handbrake shoes they had fitted under the warranty snapped causing the handbrake module to break. They have refused to cover the cost to have my vehicle made road worthy again, despite the problem being due to a faulty/old part they fitted, as I had to have the work carried out at a local independent garage to get the full problem investigated, as all trust in the company had gone. I have proof from the garage that the shoes have sheared and they are happy to speak to 4 Front Car Sales and confirm their findings, plus the report they issued. 4 Front are not interested in this.

They clearly "bodged" the work and cut costs when selling vehicles, using the excuse to me that this was not a new or expensive vehicle (sold for ~8,000). Despite their website saying the are specialists in selling used vehicles!

I do not trust these dealers or the garages they use for works and would avoid them at all costs in the future! Do not touch with a barge pole!

Having read a lot of negative reviews about this company I was naturally concerned about them however they were advertising a car I desperately wanted so I decided to give them a try and see for myself. My first impression was WOW, the forecourt, cars and facilities are very impressive.

Everything was well presented the salesman was a pleasure to deal with (Lee was his name) and having bought the car and owned it now for 2 months without any issues I thought I would do them a favour and tell you all that these bad reviews seem unfair to me based on my experience.

I think its true to say that we live in a world where people would rather take the time to complain rather than do the same to compliment. If your not sure give them a go and see for yourself!

I've visited this dealership on a few occasions now, just browsing, and then recently bought a lovely BMW from them and I couldn't be happier. From reading all these negative reviews, I can confidently say that I disagree with all of them.

People moaning about cars going wrong; yes it's a used car, it will go wrong, they all do eventually!! The guys there are all extremely friendly and patient, showing me around a few different models and explaining how they would benefit (or not benefit!) the type of usage my car would have.

They aren't pushy in the slightest and are happy to show me what all the buttons do in the car itself. Definitely coming back here for my next car!

I dont normally leave reviews, but i will do this time as some of the reviews on here nearly put me off going to look at a car. Excellent customer service.

Offered me a fair price for my car, not a silly offer like most other dealers do. Steve put no pressure on me at all to buy the car or extras. Also, i left a £300 deposit with them, which would be refunded once they received my v5 ( i was abit dubious about this), but as soon as they signed for my v5, they had sent the deposit back to me and sent proof of payment to my email.

Would recommend this dealer to anybody. Thanks

Appalling customer service. None.

Zero. The sales rep had no ownership over his own sales and had to refer everything past the manager. There was a severe lack of communication between the sales rep and manager. I was not given a call back when promised.

No negotiation on price of the car and no negotiation on some drive away petrol in the tank. The car wasn't ready when I came to collect and after previously pointing out chips and cracked windscreen, their repair was in my opinion substandard. I suggested an independent inspection but the manager gave absolutely no consideration of the same. I would not recommend the branch at 5 Ways Mottingham.

There was no consideration for the amount of money I wanted to spend with them and they made the whole customer experience turn on a pin head. I went from going to collect my car to walking away within 5 minutes as they were clearly not bothered about satisfying my concerns or my sale.

Thay say thay supplying warranted mileage car , witch is a lie ( auto guard ) the warranty company thay are with 4front and both leav you in the bark when it comes to paying for there cars thay sell with problems. All buys that are thinking of buying from 4front please check and read up auto guard reviews before buying a car with warranty from 4front car sales .

had 2 cars nothing but problems Justin is rude looks like he has taking sumink , (drugs) don't help at all bad dealership and people I no that have brought a car hav had the same thing problem after problem and no help

Don't ever buy a car from 4front car sales in eltham, as I brought a Vauxhall Astra I've had the vehicle 8 months and only done 4000 miles in it. I got a warrenty from autoguard which the man at 4front lee said I needed to get so I paid 300 pound for a warrenty that doesn't stand because I never got my vehicle serviced in first 6 months of having the vehicle.

I usually get my vehicle services every 6000 !! 4 front where no help as my gear box completely went !! They didn't give me most of the paper work I was meant to be given .. I will never use them again and will never recommend ..

I went to talk to them about my problems and they where so smug about the whole thing with big grins .. Rubbish company!!!

I am very fussy about customer service and would be the first to complain if things were not good. I can only speak for my own experience.

I dealt with the Haywards Heath branch. The staff were very polite and kind. Nothing was too much trouble when it came to choosing a 4x4. My wife and I had a good look around the sales front and were given the keys to a number of cars to look in.

The only proviso was not to start them up which I thought was reasonable. I am disabled so we wanted a car with easy access, comfortable seats and room for wheelchair etc. we finally settled on a Range Rover. The salesman, Alex, has extensive experience of Land Rovers having worked at a Main Dealer.

The only thing wrong with the car was a misted up rear offside lamp cluster and it had 5 months MOT. Alex got the light cluster replaced and a new MOT was put on it. It passed with no advisories. As we were in holiday, it was about 5 weeks before we collected the car.

Alex trusted us to pay the balance when we said we would (about 3 weeks after putt g a deposit down). The car was absolutely immaculately prepared when we went to collect it. I am very impressed with the company and the car.

Alex was a pleasure to do business with and the car is fantastic. I hope that others have a similar experience.

Bought a car a few weeks ago and had a couple of minors faults, such as the clutch making some crunching noises and the electric windows not working properly! They haven't replied to any of my mails and they have not return my calls, after the sale they don't even care about you anymore. Avoid them!!!!